Welshpool Town CouncilFG210126/7.1 - Complaints, Comments & Feedback Policy
This was a decision taken on 21/01/2026 by Finance & Governance Committee numbered WTCM454.
Status: Completed
Vote Type: Standard
Proposer: Cllr Richard Church
Seconder: Cllr Phil Owen
Decision:
Cllr Morag Bailey explained the draft policy as it was deferred from November and has been updated based on her professional background. A discussion was held regarding the phrasing of 'however made' in the definition of complaint. A route of appeal had also been included in the draft.
RESOLVED
To amend the draft policy to remove the words "however made" from the definition on Page 1.
Accompanying Documents: